Return Policy

At Vtotech Seating Systems Pvt. Limited, we are committed to delivering high-quality products. If you are not completely satisfied with your purchase, our return policy is outlined below:

1. Eligibility for Return

You may request a return under the following conditions:

• The product is defective, damaged, or incorrect at the time of delivery.
• The return request is raised within 7 days of receiving the product.
• The product is unused, in its original condition, and includes all original packaging, accessories, and invoice.

2. Return Process

• To initiate a return, contact us at [Insert Email Address] with your order details, along with clear photos/videos showing the issue.
• Once your request is approved, we will arrange for a pickup or guide you through the return shipping process.
• Please ensure the product is securely packed to avoid any damage during transit.

3. Inspection & Approval

• All returned items will be inspected upon receipt.
• Returns will be approved only if the product meets the eligibility criteria mentioned above.

4. Non-Returnable Conditions

Returns will not be accepted in the following cases:

• Products that have been used, installed, or altered.
• Damage caused due to misuse, negligence, or improper handling.
• Return requests made after the 7-day return window.

5. Refund or Replacement

• Once the return is approved after inspection, you may choose between:
  • Replacement of the product, or
  • Refund, as per our Refund Policy.

6. Shipping Charges

• Return shipping charges will be borne by Vtotech Seating Systems Pvt. Limited only if the product is defective, damaged, or incorrect.
• In all other cases, shipping charges (if applicable) will be the responsibility of the customer.

7. Contact Us

For any return-related queries, please reach out to us:

Vtotech Seating Systems Pvt. Limited

We value your trust and strive to ensure a smooth and hassle-free return experience.