Shipping Policy
At Vtotech Seating Systems Pvt. Limited, we are committed to delivering your orders safely and on time. Please review our shipping policy below:
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volumes, processing may be slightly delayed. We appreciate your patience in such situations.
2. Shipping Time
- Delivery timelines may vary depending on your location.
- Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Locations: 5–10 business days
- Delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or remote locations.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout based on the delivery location and order size.
- Any additional charges such as taxes or duties (if applicable) will be borne by the customer.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS.
- You can use this tracking ID to monitor your shipment status.
5. Delivery Issues
- If your order is delayed, lost, or damaged during transit, please contact us within 48 hours of the expected delivery date.
- We will coordinate with the courier partner to resolve the issue as quickly as possible.
6. Incorrect Address
- Please ensure that the shipping address provided is accurate and complete.
- We are not responsible for delays or non-delivery due to incorrect or incomplete address details.
7. Partial Deliveries
- In some cases, your order may be shipped in multiple packages depending on product availability and size.
8. Contact Us
For any shipping-related queries, please contact us:
Vtotech Seating Systems Pvt. Limited
We appreciate your trust in Vtotech Seating Systems Pvt. Limited and strive to provide a smooth and reliable shipping experience.